Digitalisation in Indian Banks
- Author Sonia Dara
- DOI
- Country : India
- Subject : Commerce
Keywords : Digitalization, Banking, India, Challenges, Opportunities
Abstract
The word “Digitization” has predominated the today’s economy specially Banking sector. Digitalization means the use of technology to radically improve service to the customers. Now a days Banks are no longer made of just bricks and mortar delivery channels.The banks are adopting many technologies for digitalization. Digitalization approach is providing benefits to both banks as well as customers. The present paper’s main aim to understand the concept of digitalization, its benefits. Further, this paper also discusses the challenges and opportunities related with digitalization of banks in Indian context.
Comments
No have any comment !