Assesment of emotional intelligence level of employees in a business hotel in Istanbul - Turkey
- Author Ahmet Ferda Seymen
- DOI
- Country : Turkey
- Subject : Hotel Management, Tourism & Hospitality
Abstract
The survey carried out at conference & fair hotel in Istanbul where “Emotional Intelligence” level of employees were evaluated through an analytical survey. The survey consisted of randomly selected 110 employees in total. The employees were selected from management* and non-management* employees within the company. The only fixed criteria was that the sample was deliberately selected in equal amount of male/female groups of gender. The questionnaire handed out was to assess the individuals“Emotional Intelligence” level and to define if there was a meaningful relation between gender, education level and position within the company.
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