Towards the development of an integrative model of organizational Change, Innovativeness and Organizational learning (CIAO model) Case of Tunisian Service enterprises

Wided Ragmoun

Towards the development of an integrative model of organizational Change, Innovativeness and Organizational learning (CIAO model) Case of Tunisian Service enterprises



Abstract

The object of this research is to study the link between the organizational change and the innovativeness through the organizational learning. It is a question of showing that the organizational change can be considered as an opportunity to stimulate the innovativeness if it is supported by a process of organizational learning. Our results show that the technological dimension of the organizational change is the most important for the development of the innovativeness as far as it contributes to the orientation to innovation and to the development of the practical capacity to implant and to generate an innovation. The role of team work as practice of learning was also emphasized. In spite of the importance of the human dimension of the organizational change, its role in innovativeness is limited. only the organizational dimension of change has an effect on all practices of organizational learning and can stimulate innovativeness with its three dimensions mentioned here.

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