Relationship between Management Support and Training Needs Analysis: An Empirical Study of Administrative Employees in Healthcare
- Country : Malaysia
- Subject : Management and Entrepreneurship
The aim of this study was to examine the effect of management support on Training Needs Analysis (TNA) amongst administrative employees in a healthcare setting. The context of this study is the Directorate of Health Services, Ministry of Health, Al Buraimi Governorate, in the Sultanate of Oman
Methodology: The survey method was used by means of a self-administered questionnaire. Quantitative data from 348 administrative employees from all levels were gathered and analyzed. Pearson’s correlation, as well as simple regression analysis were used to analyze the survey data.
Findings: The findings revealed a significant strong positive correlation between of management support on Training Needs Analysis (TNA). It was also noted that 48.1% of the variance in Training Needs Analysis (TNA) was explained by management support
Implication: The study showed that top management support and involvement in TNA, in line with the mission and objectives of the organization will lead to training programs being more effective in design and implementation, and reduce wasted time, money, and resources in unnecessary or ineffective training programs.
Originality/value: This is the first study to be conducted regarding training needs analysis in Directorate of Health Services, Ministry of Health, Al Buraimi Governorate, in the Sultanate of Oman. It is expected that the findings from this study will help to close the performance gap among administrative employees in this setting.