Training, Personality Dimensions, and Employees’ Work Performance during COVID-19: A Conceptual Paper

Keywords : Training, personality dimensions, employee performance, individual work performance, Oman


Abstract

Research scholars have argued that the emergence of the Covid-19 pandemic has led to significant changes in the education industry, leading many institutions with no choice than to migrate their classroom learning systems from face-to-face to online platforms. However, lately, it has been observed that other segments of the institutions need to join the migration plan, such as HR function of training and development of employees. Worse still, this has not been successful in many instances, including the context of this study which is the Sultan Qaboos University in the Sultanate of Oman. Thus, it is imperative that research efforts be channeled into training in this context, as this has been shown to directly relate to employee work performance; however, there is a challenge in ascertaining whether personality dimensions play a role in the outcome of employees’ training in delivering the needed work performance. Underpinned by the socio-analytic theory, this conceptual paper argues that the effect of training on employee work performance is explained by the mediating role of personality dimensions. In this paper, training commitment, training needs, training content and delivery approaches and training evaluation are conceptualized as independent variables, personality dimensions are the mediating variable and individual work performance is the dependent variable. Also, supported by the resource-based view theory and human capital theory, the originality of this paper lies in its contribution to the development of improved theoretical, conceptual, and methodological reasoning for existing linkages between training, personality dimensions and employee work performance in higher education institutions. This will add to the extant discussions in the literature.

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