Feedback mechanisms of agency supervisors on the performance and competencies of social work students in social welfare agencies

Jocelyn T. Gaas

Feedback mechanisms of agency supervisors on the performance and competencies of social work students in social welfare agencies

Keywords : feedback mechanisms, agency supervisors, social welfare agencies, CSWCD, Zamboanga City, Philippines


Abstract

This study aims to determine the skills and competencies of the College of Social Work and Development (CSWCD) students placed in social welfare agencies. Specifically, it aims to determine the supervisors’ feedback mechanisms on students’ performance in terms of practice of the primary methods of social work, nature of learning environment provided by the social welfare agencies, and faculty supervisors’ learning strategies. Data were gathered by using a descriptive-evaluative study by utilizing mixed approaches like employed data source triangulation of survey questionnaires, focus group discussion, and field observation. All data sets were analyzed using descriptive statistics and thematic analysis for qualitative data. A total of 285 students of the College of Social Work and Development (CSWCD) of Western Mindanao State University (WMSU), Zamboanga City and 9 agency supervisors supervising students in social welfare agencies were the respondents of this study. Findings revealed that the agency supervisors used the method of group supervision, monitoring and evaluation of field experience, trialogue and case conference. These mechanisms provide feedback on the performance and competencies of the social work students were predominant and effective with the highest frequency responses and rank.

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