Research Framework of the Factors Affecting the Success of Digital Transformation for Vietnam Telecom Industry
- Author Luu Thi Thanh Mai
- Co-Author Trinh Xuan Hoan
- DOI http://wwj
- Country : Vietnam
- Subject :
Keywords : Digital transformation, digitalization, telecommunication enterprises, industrial revolution
Abstract
During the Fourth Industrial Revolution (Industry 4.0), Digital Transformation (DS) is among the most mentioned keywords in government’s policies, directives or guidelines, especially in technology and telecommunication businesses. This paper attempts to develop a framework to analyze the factors influencing the success of the digital transformation. The framework is built from the qualitative methodology, consisting of five factors: (i) Leadership, (ii) Human Resources, (iii) Technology, (iv) Processing and (v) Business Strategy. The chosen elements can be generalized for all telecom businesses.
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