Emotioal Intelligence Personal Competence & Conflict Management Skill
- Country : India
- Subject : Business Administration
Keywords : Emotional Intelligence, Personal Competencies Human Capital, Conflict Management.
Abstract
The concept of emotional intelligence has become so prevalent in the management literature that it has become imperative to understand and leverage it for the sake of enhancing the capacity of human capital in organizations. As the pace of change is increasing and world of work is making ever greater demands on a person’s cognitive, emotional, and physical resources, this set of abilities are becoming increasingly important. Since majority of the concerns in organization involve people in different roles, emotional intelligence must become a determining factor for their effective management. It has also been found that ultimately it is the emotional and personal competencies that we need to identify and measure if we want to be able to predict performance at workplace resulting in its effectiveness, thereby enhancing the worth of the human capital. In this scenario the competencies possessed by the people will have a bearing on the extent to which they can actualize their emotional intelligence. The result suggests that emotional intelligence is significantly related with the personal competencies of employees and the variables of personal competency namely, people success and self-success which inculcate conflict management skill.
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