Heeding operators' sense of belonging to the organization, especially at their work stations, is an effort to reduce waste in the manufacturing process. The sense of belonging will improve or develop a sense of maintaining the quality of their work, building the operators' quality ownership. This research employed the PDCA cycle (Plan, Do, Check and Act) in the continuous improvement approach and the A3 problem-solving method to observe how increasing the quality ownership can maintain a product's quality. Thus, the approach can reduce waste and maintain consistent product quality, improving the company's competitive advantage.
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